No Front Desk? No Problem. Watch This U.S. Hotel’s Check-In Kiosk Connect You to India

Baymont Inns seems to have a new take on the labor-saving strategy. They’ve got an outsourced front desk. Instead of having to hire American staffers to work on property, they supplement their employees with kiosks that give you a live person in India. The agent will interact with you just like they were across the desk. Continue reading No Front Desk? No Problem. Watch This U.S. Hotel’s Check-In Kiosk Connect You to India...

Feb 5, 2025 - 03:47
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No Front Desk? No Problem. Watch This U.S. Hotel’s Check-In Kiosk Connect You to India

Baymont Inns seems to have a new take on the labor-saving strategy. They’ve got an outsourced front desk. Instead of having to hire American staffers to work on property, they supplement their employees with kiosks that give you a live person in India. The agent will interact with you just like they were across the desk.

Continue reading No Front Desk? No Problem. Watch This U.S. Hotel’s Check-In Kiosk Connect You to India...