LOT Polish Airlines Lounge Warsaw Expanded, Renovated

For nearly a year, LOT Polish Airlines has been renovating one of its primary lounges at Warsaw Chopin Airport (WAW). There’s now a positive update, as this lounge has reopened, and it looks like a huge improvement over the old space.

New LOT Business Lounge Polonez Warsaw opens

The Polonez Lounge is LOT Polish Airlines’ business class lounge in the Schengen area of its Warsaw hub. The lounge has undergone major changes, and we now get our first glimpse at the finished product. This is the lounge located near gate 25/26, and it’s open daily from 5AM until 11PM. It follows standard Star Alliance lounge access rules, so it’s open to Star Alliance business class passengers and Star Alliance Gold members.

For one, the lounge has been expanded by 153 square meters (~1,650 square feet), and has gained 64 additional seats. The expanded space includes a self-service bar, and a conference room with a screen and outlets. The lounge is now over 860 square meters (~9,250 square feet), and offers views of the terminal below.

In addition to an expansion, the lounge also has new interiors, aligning with the carrier’s updated brand identity, with heavy use of navy blue, copper tones, and amber. The new design is described as combining elegance and functionality, with modern furniture, including comfortable seats and sofas.

As before, the lounge has a special area for Star Alliance Gold members, known as the Polonez Gold Lounge. This is bigger than before as well, and offers a dedicated relaxation zone featuring loungers.

The lounge will also have a spa, known as Relax Spot by Phenomé x LOT. It will be available Monday through Friday, though is only expected to open in the first half of May. This will offer skincare treatments in partnership with Polish cosmetics company Phenomé, whose products are also available on 787s.

Here’s how Izabela Leszczyńska, LOT Polish Airlines’ Director of Product Development and Customer Experience, describes the updates:

“We aimed to create a space that not only meets the highest standards of comfort but also redefines the travel experience for passengers who value modernity, exclusivity and a premium atmosphere. The LOT Business Lounge Polonez now combines elegance with functionality – offering more space, innovative solutions and carefully selected amenities that enable both relaxation and productivity. We wanted every guest to feel special and experience Polish hospitality at the very heart of our connecting hub, Warsaw Chopin Airport. We are delighted to welcome guests to our LOT Business Lounge Polonez.”

It’s nice to see LOT investing in its passenger experience

LOT Polish Airlines has long had a confusing position in the market. The airline belongs to the Star Alliance, but is excluded from the Star Alliance transatlantic joint venture, meaning the carrier has largely operated its network pretty independently. Warsaw isn’t exactly the world’s most premium aviation market, and on top of that, historically LOT hasn’t offered a memorable passenger experience.

I’m happy to see the airline investing heavily in its passenger experience, as this is only one of several initiatives at the airline. LOT is also updating the interiors of its 787 Dreamliners, including introducing a new business class, though sadly that project will only start in late 2026, and will be completed by 2030.

Furthermore, the airline has recently opened a lounge in Chicago (ORD). Any new lounge in Chicago’s Terminal 5 is great news, as I see it, and this actually looks like one of the best lounges in the terminal.

Both of these are positive developments. I still think that LOT would be better suited for oneworld than Star Alliance, based on the geography of the alliance members, and how LOT is treated within Star Alliance. I don’t think the airline will actually swap alliances, though it would be logical, if the airline were to start from scratch.

Bottom line

LOT Polish Airlines has expanded and renovated its largest lounge in Warsaw, which is long overdue. The new lounge looks like a huge improvement over the old space, and really elevates the premium experience for those traveling within the Schengen zone.

What’s your take on the updated LOT Polish Airlines Lounge Warsaw?