Borderlands 2 Goes Free to Keep on Steam, Where Recent EULA Changes Have Sparked a 'Mostly Negative' User Review Rating Across the Entire Franchise

Gearbox Software is giving away Borderlands 2 for free on Steam, but some fans are warning others to stay away from the series due to a recent controversy surrounding its terms of service.

The studio behind the looter-shooter series surprised PC gamers with the free offer today, allowing all Steam users to add the sequel to their libraries for free. It’s a freebie that grants access to the 2012 title at no extra cost, but as many share their excitement online, Borderlands 2 Steam reviews are telling a different story.

While the All Reviews section boasts a “Very Positive” rating on Steam with more than 287,000 user reviews, the more than 3,300 Recent Reviews have the second Borderlands game’s reactions labeled “Mostly Negative.” The downward trend began around May 20, 2025, with a particularly large movement of negative responses filling its reviews section today.

This spike in negative Borderlands 2 reviews comes not from a gameplay update or troubled servers but instead key changes Gearbox parent company Take-Two Interactive made to its Terms of Service in February of this year. Players are using their reviews to point to a few topics, including concerns the end-user license agreement (EULA) condemns the use of mods, cheats, and VPNs. However, the primary concern being echoed across social media channels relates to fears Take-Two, 2K Games, and Gearbox are harvesting data and private information.

“One of the best games ever made. I cannot recommend it to anyone right now due to the publisher adding spyware into an updated EULA that you have to accept to launch it,” one popular review from Steam user RyeTheTactician says. “It's called forced arbitration and it's one of the scummiest things shady people want to normalize. I will not change it to a positive review until this is fixed, too bad, I had fun will all the Borderlands games in multiple devices, but will probably not play this or [Borderlands 4] for a long time.”

Another complaint working its way to the top of the conversation involves the wider idea of a publisher altering the terms of service for a game that launched nearly 13 years ago. Some have gone as far as to ask for refund options if they wish to decline the updated document's conditions. Others are also highlighting Borderlands 2’s status as a relatively casual video game with a focus on single-player and co-op experience. The idea is that, without a substantial, competitive multiplayer component, there should be no reason for Take-Two to fear how cheaters may impact the experience of the average Borderlands player.

People are review-bombing the Borderlands games because Gearbox/2K made EULA changes

Looks like people are review bombing the entire **Borderlands** series because Gearbox/2K made EULA changes that can apparently gain root-level access to your machine under the guise of… pic.twitter.com/fZwAoSr9wo— Pirat_Nation