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Some interesting links that I Tweeted about in the last week (I also post these ...
Voice cloning—the technology that allows for the replication of a person’s voice...
AI continues to evolve, revolutionizing industries with tools that simplify comp...
![Contact Center Trends and Predictions [2025]](https://biglysales.com/wp-content/uploads/2025/01/Contact-Center-Trends-and-Prediction-2025.webp)
The contact center landscape is changing faster than ever. Once seen as a cost c...
Where customer expectations grow by the minute, businesses must constantly evolv...
Reading Time: 2 minutes San Francisco, CA — November 12, 2024 Vue.ai, a leading...
The post AI-equipped drones study dolphins on the edge of extinction appeared fi...
The post How data and AI will transform contact centres for financial services a...
The post Microsoft open sources its ‘farm of the future’ toolkit appeared first ...
The post From Hot Wheels to handling content: How brands are using Microsoft AI ...
Embeddings are one of the most versatile techniques in machine learning, and a c...
Some of the most skilled coaches have demonstrated that the right kind of encour...
A study of D.C. students shows a smaller impact than originally reported for tho...
Banned books can make great reads for teens wanting to expand their horizons. Pr...
Apprenticeships are becoming a popular alternative to college as a career path. ...
2023 TIMSS results show fewer U.S. students in the middle, a re-emergent gender ...