UK raises price for new travel authorization: Here’s a step-by-step guide to applying for an ETA

Editor’s note: This post was updated with additional information. TPG founder Brian Kelly is a Bilt adviser and investor. As we’ve reported, you now need travel authorization to visit the United Kingdom. The application for the new British electronic travel authorization opened back in November for travel this year, and several of us at TPG have …

May 19, 2025 - 20:28
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UK raises price for new travel authorization: Here’s a step-by-step guide to applying for an ETA

Editor’s note: This post was updated with additional information. TPG founder Brian Kelly is a Bilt adviser and investor.

As we’ve reported, you now need travel authorization to visit the United Kingdom.

The application for the new British electronic travel authorization opened back in November for travel this year, and several of us at TPG have already gone through the process. There are a few things to watch out for, but it’s fairly straightforward overall.

Unfortunately, they’ve raised the price since I first wrote this article a few months ago. But you can follow these steps for a painless application process otherwise.

Download the UK ETA app

As the U.K. government website notes, the easiest way to apply is through the official government app, available for iOS and Android.

Be sure to only apply through the gov.uk website or the official app — other sites will “help” you apply but will charge you unnecessary fees. The ETA now costs 16 British pounds per person (about $21). When it was first unveiled, it was just 10 British pounds.

Note that if you cannot access the app for any reason, you can apply online. But in my case, I simply downloaded the app and applied right on my phone.

UK ETA loading in the Apple app store. APPLE
UK ETA app loading in the Apple app store. APPLE

Once you open the app, it will walk you through the process. First, you’ll need to submit an email and verify it with a six-digit code.

Once you’ve verified your phone number and email, you can move on to the trickier part.

Summer Hull Instagram post. @mommypoints
Summer Hull’s Instagram post. INSTAGRAM

Using the app to photograph and scan your passport

image of passport
CLINT HENDERSON/THE POINTS GUY

The next step is where some people get tripped up. You’ll need to use the app to photograph your passport — and then scan the chip inside your passport, too.

That gold symbol on the front of the passport above means a microchip is embedded inside. (Don’t worry if your passport doesn’t have a biometric chip or you can’t get it to scan; you can still get a travel authorization, but you’ll need to do it online via the link provided earlier.)

Once you are done photographing your passport, the app will ask you to move your phone up and down over the front cover to scan the chip.

That didn’t work at first for me. It didn’t work at first for my colleague Lyndsey Matthews when she applied earlier this month either. “That was the trickiest part,” Lyndsey said. “I finally got it to scan properly after four failed attempts. Pro tip: Take the case off your cellphone.”

Thankfully, the app will at least tell you if it can’t find the chip.

Chip not found screen in the UK ETA instructions in the app. GOV.UK
The “Chip not found” screen in the UK ETA instructions on the app. GOV.UK

For me, it finally worked when I held my phone over the back of my passport. Apparently, in many U.S. passports, the electronic chip is actually inside the back cover, not the front.

Successful chip read notification. GOV.UK
Successful chip read notification. GOV.UK

After this article was first published, reader Dennis Markham reported, “For both my travel partner and I, we were only successful scanning the chip from the color photo page inside the passport. The scan did not work from the front or back cover, nor from the black and white photo page (the one with the Passport Number and all the information).”

So you may have to try a few different ways to get the chip to scan.

Taking a photo for the travel authorization

Next, you’ll need to scan your face to prove you are a human, and then take a passport-style photo.

Scan face completed message in the app. GOV.UK
Completed face scan message in the app. GOV.UK

You’ll need a plain white background with no shadows for this — something that trips a lot of folks up.

“I had to retake it three times to ensure no shadows were on my face and that the background was plain white,” Lyndsey said.

I also had to retake my photo several times to get one to work. Some users report that turning on a selfie flash helps a great deal, too, though I didn’t end up needing to go that far because I had direct sunlight on my face.

Answer a series of questions to complete the UK travel authorization application

While you won’t need to fill out any details about any upcoming trips, the app will ask for your home address, what you do for work, and whether you’ve been convicted or suspected of any crimes.

Payment for UK travel authorization

Next comes the payment screen. As you can see below, I ended up paying $12.73 for my application, but this was before the price went up to 16 British pounds, so I got a deal by signing up early. So did my colleague Lyndsey.

“I used Apple Pay through my Bilt Mastercard® and was charged $12.97,” Lyndsey said. “You can also pay with Google Pay or a credit or debit card. Because I used my Bilt Mastercard on Feb. 1, I earned a Rent Day bonus of double the points on the application fee.”

Note: Bilt cardholders must use the card five times each statement period to earn points; double points on Rent Day are capped at 1,000 points and exclude rent payments.

Once you’ve completed your payment, the app will display a successful application message with an ETA reference number.

Application submitted message for UK travel authorization. GOV.UK
“Application submitted” message for U.K. travel authorization. GOV.UK

Most users should receive their authorization within minutes, but the U.K. government warns it can take up to three business days to obtain clearance, so it might be better to err on the side of caution and apply well ahead of your trip.

I got an email right away confirming my application was pending — and, one minute later, another email saying I’d been approved.

Email approving a UK ETA application.
Email approving a UK ETA application. GOV.UK

My colleagues Tanner Saunders and Lyndsey Matthews also received emails with their approvals in about three minutes. Look for emails from the UK Visas and Immigration Home Office to track your application.

“Since ETAs are linked to the passport you apply with, I didn’t have to print anything,” Lyndsey said. “When I landed at Heathrow, I proceeded through the ePassport gate like usual and was out of Terminal 3 to catch the Heathrow Express within five minutes.”

The travel authorization is good for two years or until your passport expires, whichever is sooner. You can also travel to the U.K. as many times as you want on the same ETA.

Bottom line

plane
CLINT HENDERSON/THE POINTS GUY

The application process for the new U.K. travel authorization is fairly painless if you have a passing familiarity with technology. The extra expense and steps for visiting the U.K. may be annoying, but predictions of long lines and travel chaos at ports of entry have so far been overblown.

Hopefully, when the European Union rolls out its own version sometime this or next year, it will be equally straightforward.

Related reading:

See Bilt Mastercard rates and fees here.
See Bilt Mastercard rewards and benefits here.