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Busted: Uber Driver Confronted About Cancellation Scam
I’ve gotta say, I’ve been mighty tempted to do something similar, and I admire the dedication…
I’ve gotta say, I’ve been mighty tempted to do something similar, and I admire the dedication…
Uber customer approaches driver who stops responding
In general, I very much appreciate how rideshare apps make ground transportation easier than in the past. However, as apps like Uber and Lyft have grown over the years, they’ve also had an increasing number of bad apples, and the general level of service has definitely deteriorated.
Many years ago, I wrote about a frustrating Uber cancellation scam. The idea is that a driver accepts your ride request, but then the car doesn’t get any closer, and the driver also doesn’t respond to any calls or messages.
A vast majority of the time, it seems that this is basically done as a scam, with the driver trying to get the rider to cancel, so that they’re charged a fee. In fairness, I’m sure sometimes there’s a legitimate reason that something like this could happen, like if there’s a glitch in the app, or something along those lines. However, I think that’s the exception rather than the norm.
Anyway, I’ve always wondered what it would be like to confront one of these drivers who doesn’t move any closer to the pick-up point, and also doesn’t respond. Well, that’s exactly what someone recently did, as flagged by View from the Wing, and they even took a video of the interaction.
That video has gone viral, with nearly five million views in just a couple of days. The Uber customer claimed to have ordered an Uber, and was told the car was three minutes away. However, after 10 minutes, he noticed that the Uber still hadn’t moved, and the driver wasn’t responding to any messages.
So this guy did what anyone who really wants to prove a point would do — he drove to the Uber driver to confront him. The driver was in a parking lot, interestingly, in the back seat of the car, just chilling. The customer confronted him, saying “you got a booking that you accepted, what are you doing?”
Before the guy even had the chance to fully explain his actions, the customer said “you need to cancel it, you’re not gonna get paid off of me today.” The driver then canceled, and the man walked off.
