Help! Our Paris Rental Apartment Was Robbed and Airbnb Won’t Compensate Us.
A family’s belongings disappeared when a thief used a key left under their Airbnb’s doormat. The French police confirmed the story, but Airbnb’s insurance adjuster took the side of the host.
![Help! Our Paris Rental Apartment Was Robbed and Airbnb Won’t Compensate Us.](https://static01.nyt.com/images/2025/02/13/travel/13trippedup-airbnb-illo/13trippedup-airbnb-illo-mediumSquareAt3X.jpg?#)